- Analyzed customer needs
- Created learning objectives and content outlines
- Consulted with subject matter experts
- Wrote training materials
Public Speaking and Training
- Delivered lectures and training
- Facilitated model office sessions
- Taught English as a Second Language to individuals and groups
- Mentored new members in Toastmasters
- Tutored writing skills
Social Media
- Created a website using Wordpress
- Functioned as co-administrator on two Facebook pages
- Wrote blogs using Blogger
